Activity check settings
A 7pace Timetracker admin can configure settings under "Settings" -> "Time Tracking" to prompt users of the Window Client, after a defined period of time, as to whether or not they are still active or working. Click "Enable activity check on time tracking" to allow the system to ask you if you're still tracking.
Activity check messages
With this enabled, the dialog box, below, will display, asking "Are you still tracking?" when you have surpassed the "Standard Interval" an administrator has set.
The animated clock counts down, starting from the configured "Waiting Time" set in Timetracker's "Settings" -> "Time Tracking" to zero. If the "Wait Time" for the activity check was set to 30 seconds, the countdown will start at 30 and end at zero.
Yes, Continue - Clicking this button continues time tracking without pause. The client's main window does not display; tracking simply resumes.
Open Timetracker - Clicking this link opens the client's main window and also serves as an affirmative response that you are still working. Time tracking continues without pause if you click on this link.
If you don't click either of the above options and the clock countdown expires, the Windows Client will stop tracking and will show the following message: "Tracking stopped - no response from user during activity check".
Time tracking interrupted messages
Below are the reasons that tracking may pause or stop on the Timetracker Windows Client and the resulting messages you will see:
Tracking Stopped - No Response from User
Under "Settings" -> "Time Tracking", an administrator can set the amount of time (minimum of 10 minutes) that passes before the system checks with users to see if they want to continue tracking time. A popup message will display once you exceed that time and a countdown then begins (also configurable in the same section) to give you time to respond.
If the user fails to respond after the configured time, this is the message that will display:
If the Windows Client loses connection to DevOps Server/Services due to some kind of network issue, the following "Reconnecting ..." icon and message will display on the main client window. Time tracking does not stop in this case and continues in the background until connectivity has been re-established.