How do I update user count/cancel my Timetracker for VSTS subscription? Follow

Question

I've uninstalled Timetracker for VSTS but am still getting billed. How do I cancel my subscription?

Answer

For Timetracker for VSTS, uninstalling the extension does not actually trigger the cancellation of your subscription; you’ll need to do that from the Visual Studio Marketplace by changing the number of paid extension users to zero ("0") by following these steps:

1. Login to the Visual Studio Marketplace with the account with which you purchased Timetracker.

2. Navigate to Timetracker’s extension page and click 'Get'.

3. Select the account being billed for Timetracker.

4. Select the new user count or 'cancel' and confirm the changes.