New Paid Service for Migrating Timetracker Data from DevOps Server to DevOps Services Follow

As outlined in the article, "How do we migrate from DevOps Server to DevOps Services?", we do not support any migrations from DevOps Server to DevOps Services; there is no automated script or process available to export, convert and import Timetracker- related data from DevOps Server into a migrated DevOps Services account.

However, 7pace does provide a paid service to import your Timetracker-related data into your newly-migrated DevOps Services account.

Please contact sales@7pace.com to receive a quote for this service on your account. We will need some information from your existing DevOps Server collection to provide an offer.

If you decide to go with this service, here are the required steps on your end to deliver the data to 7pace to migrate it into your cloud account:

1. Perform a data-tier application export of your Timetracker database https://docs.microsoft.com/en-us/sql/relational-databases/data-tier-applications/export-a-data-tier-application 
   *Important: remove all Windows users or users you assigned to that database before performing the export
2. Provide us with a link to that database to be migrated.
3. Provide data displayed on the page https://{vsts_account}.visualstudio.com/_apis/projectcollections
4. Provide data displayed on the page https://{vsts_account}.vssps.visualstudio.com/_apis/identities?scopeId={collection_id}&api-version=1.0
   (you can get the collection_id parameter from Step 3)

Important: If you have already installed 7pace Timetracker for DevOps Services into your account and have existing records, we will clean these records prior to import. For an extra cost, we can also offer you an additional option to merge your old and new worklogs.

After that, we can run the import of 7pace Timetracker data and you will have all your worklogs migrated to DevOps Services, with all prior settings and customizations.