Why am I seeing work item form contribution errors when installing 7pace Timetracker?

QUESTION

I was installing 7pace Timetracker for DevOps 2019 and after the installation of work item form contributions, I received an error message that installation had finished, but with errors.

ANSWER

DevOps issues an error when Boards have been disabled for a project and you try to install work item form contributions.

Here is the error message you will see in the log if this is the case:

[Error found in log] Message: VS403121: Extension(s) "7pace.TimetrackerOnPremises" does not exist or has no work item form contribution.

If you see this error message in the log, please first check to see if Boards have been disabled for your projects.

The screenshot, above, shows the list of enabled features for projects, including Boards. If the error message in question displays after installation and  you have Board disabled for projects, rest assured, your work items form contributions been installed correctly to your projects.

If you have received this message and your Boards have not been disabled, please contact support@7pace.com.