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    Leah Copeland

    Hi Kamal,

    Are you using the on-premise version of Timetracker or Timetracker for VSTS? Timetracker for VSTS will not have a License tab since any updates are applied automatically.

    Does that help?

    Many thanks,
    Leah

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    Kamal

    I'm using Timetracker for VSTS.

     
    I added a new user to VSTS and set the user's settings in Timetracker to default. However they are getting the following error, 
     
    I just purchased a 10 users license however they are still getting the same error.
     
    We only have 4 Active users, so we didn't need to upgrade to the 10 users license,
     
    Please advise
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    Leah Copeland

    Hi Kamal,

    I think you will find this article helpful - https://www.visualstudio.com/en-us/docs/marketplace/get-vsts-extensions#assign-extension - particularly the sections Assign paid extension access to users and Change number of paid extension users.

    Please let me know if this helps!

    Thanks again,
    Leah

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