"TimetrackerOnPremises by 7pace failed to load." after upgrading from 3.1.4 to 3.1.6

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Pavel Kovalenko

• May 24, 2017 17:01

I received an error during install, something like "Migration" failed.

Now cannot open any of the config pages, "Time" tab.

In system event log I see a lot of errors from TimeTracker. One of those:

 

Response 404.0 from Timetracker server.

CorrelationId=baf80d0b-5124-47a6-8abe-eabaaa0c7f0e
AbsoluteUri=http://<our TFS url>:8090/tfs/
System.Web.HttpException (0x80004005): The controller for path '/tfs/' was not found or does not implement IController.
at System.Web.Mvc.DefaultControllerFactory.GetControllerInstance(RequestContext requestContext, Type controllerType)
at System.Web.Mvc.DefaultControllerFactory.CreateController(RequestContext requestContext, String controllerName)
at System.Web.Mvc.MvcHandler.ProcessRequestInit(HttpContextBase httpContext, IController& controller, IControllerFactory& factory)
at System.Web.Mvc.MvcHandler.BeginProcessRequest(HttpContextBase httpContext, AsyncCallback callback, Object state)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.Mvc.DefaultControllerFactory.GetControllerInstance(RequestContext requestContext, Type controllerType)
at System.Web.Mvc.DefaultControllerFactory.CreateController(RequestContext requestContext, String controllerName)
at System.Web.Mvc.MvcHandler.ProcessRequestInit(HttpContextBase httpContext, IController& controller, IControllerFactory& factory)
at System.Web.Mvc.MvcHandler.BeginProcessRequest(HttpContextBase httpContext, AsyncCallback callback, Object state)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

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  Pavel Kovalenko

  • May 25, 2017 15:57

  I figured out what the problem was.

  When I go to Settings->Service Account and use custom service account with custom password and password contains "&" this brakes the application - it just cannot read web.config.

  Try to enter password "k^&u&n" for example.

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  Permanently deleted user

  • May 26, 2017 13:16

  Hi Pavel, 

  I've just created an issue in our backlog that we encode special characters in web.config when we save data.

  Thank you for report, 
  Maxim

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