Hi, we are trying to upgrade version of timetracker. Unfortunately after instalation we got an error "Failed to load". When we tried to access timetracker by default URL "servername:port" in IE browser, IE want save some file, which we cannot open. In google chrome browser we got error: {"GeneralError":{"ErrorCode":null,"Message":"An error occurred while handling your request.","Details":" at method: IfShowWorngIdMessage\r\nMessage: Object reference not set to an instance of an object.\r\n\r\nStackTrace:\r\n at TimetrackerOnline.OnPremises.BusinessLayer.OnPremisesCode.License.LicenseState.IfShowWorngIdMessage(LicenseStateEnum state) in C:\\build-agents\\BuildAgent-git-2\\_work\\16\\s\\TimetrackerOnline\\TimetrackerOnline.OnPremises.BusinessLayer\\OnPremisesCode\\License\\LicenseState.cs:line 149\r\n at TimetrackerOnline.OnPremises.BusinessLayer.OnPremisesCode.License.LicenseState.CheckLicense() in C:\\build-agents\\BuildAgent-git-2\\_work\\16\\s\\TimetrackerOnline\\TimetrackerOnline.OnPremises.BusinessLayer\\OnPremisesCode\\License\\LicenseState.cs:line 145\r\n at TimetrackerOnline.OnPremises.BusinessLayer.Services.JointCodebaseImplementation.LicenseStateService.GetLicenseType() in C:\\build-agents\\BuildAgent-git-2\\_work\\16\\s\\TimetrackerOnline\\TimetrackerOnline.OnPremises.BusinessLayer\\Services\\JointCodebaseImplementation\\LicenseStateService.cs:line 27\r\n at TimetrackerOnline.Lib.TimetrackerOnlineBaseController.OnActionExecuting(ActionExecutingContext ctx) in C:\\build-agents\\BuildAgent-git-2\\_work\\16\\s\\TimetrackerOnline\\TimetrackerOnline.Web\\Lib\\TimetrackerOnlineBaseController.cs:line 93\r\n at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.InvokeActionMethodFilterAsynchronouslyRecursive(Int32 filterIndex)\r\n at System.Web.Mvc.Async.AsyncControllerActionInvoker.\u003c\u003ec__DisplayClass33.\u003cBeginInvokeActionMethodWithFilters\u003eb__31(AsyncCallback asyncCallback, Object asyncState)\r\n at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResultBase`1.Begin(AsyncCallback callback, Object state, Int32 timeout)\r\n at System.Web.Mvc.Async.AsyncControllerActionInvoker.BeginInvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters, AsyncCallback callback, Object state)\r\n at System.Web.Mvc.Async.AsyncControllerActionInvoker.\u003c\u003ec__DisplayClass21.\u003cBeginInvokeAction\u003eb__19(AsyncCallback asyncCallback, Object asyncState)","NavigateUrl":null,"Severity":2,"Buttons":[0,1]}}.
We've uninstalled application and install again version 4.0.1.16460. It works correctly. Could help us how we can resolve this problem?
Regards.
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I'm also seeing this error. When i navigate to the Time Tracker web site, I get the following JSON.
BTW, Wrong is spelled incorrectly in the function name :)
{
"GeneralError": {"ErrorCode": null, "Message": "An error occurred while handling your request.", "Details": " at method: IfShowWorngIdMessage\r\nMessage: Object reference not set to an instance of an object.\r\n\r\nStackTrace:\r\n at TimetrackerOnline.OnPremises.BusinessLayer.OnPremisesCode.License.LicenseState.IfShowWorngIdMessage(LicenseStateEnum state) in C:\\build-agents\\BuildAgent-git-2\\_work\\16\\s\\TimetrackerOnline\\TimetrackerOnline.OnPremises.BusinessLayer\\OnPremisesCode\\License\\LicenseState.cs:line 149\r\n at TimetrackerOnline.OnPremises.BusinessLayer.OnPremisesCode.License.LicenseState.CheckLicense() in C:\\build-agents\\BuildAgent-git-2\\_work\\16\\s\\TimetrackerOnline\\TimetrackerOnline.OnPremises.BusinessLayer\\OnPremisesCode\\License\\LicenseState.cs:line 145\r\n at TimetrackerOnline.OnPremises.BusinessLayer.Services.JointCodebaseImplementation.LicenseStateService.GetLicenseType() in C:\\build-agents\\BuildAgent-git-2\\_work\\16\\s\\TimetrackerOnline\\TimetrackerOnline.OnPremises.BusinessLayer\\Services\\JointCodebaseImplementation\\LicenseStateService.cs:line 27\r\n at TimetrackerOnline.Lib.TimetrackerOnlineBaseController.OnActionExecuting(ActionExecutingContext ctx) in C:\\build-agents\\BuildAgent-git-2\\_work\\16\\s\\TimetrackerOnline\\TimetrackerOnline.Web\\Lib\\TimetrackerOnlineBaseController.cs:line 93\r\n at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.InvokeActionMethodFilterAsynchronouslyRecursive(Int32 filterIndex)\r\n at System.Web.Mvc.Async.AsyncControllerActionInvoker.\u003c\u003ec__DisplayClass33.\u003cBeginInvokeActionMethodWithFilters\u003eb__31(AsyncCallback asyncCallback, Object asyncState)\r\n at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResultBase`1.Begin(AsyncCallback callback, Object state, Int32 timeout)\r\n at System.Web.Mvc.Async.AsyncControllerActionInvoker.BeginInvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters, AsyncCallback callback, Object state)\r\n at System.Web.Mvc.Async.AsyncControllerActionInvoker.\u003c\u003ec__DisplayClass21.\u003cBeginInvokeAction\u003eb__19(AsyncCallback asyncCallback, Object asyncState)", "NavigateUrl": null, "Severity": 2, "Buttons": [}0, 1]}
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We've released a fix this Tuesday, your issue should be solved by now. You can download the latest version here: https://www.7pace.com/download
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