It seems like the only way to enter time records is by downloading the client. We train our teams to manage the Remaining Work/Completed work fields. It was our expectation that when these fields were updated, the associated time record would be created or updated.
We are clicking the "Start Tracking" button thinking that it would initiate the observation of those fields. Is this truly the case? Is this the only way to integrate without creating new work item types?
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