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Internal Server Error

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Stefano

I have installed Timetracker 5.48.5.59244 (Latest) on DevOps Server 2022 on-premises (19.205.33618.1 (Azure DevOps Server 2022.0.)

The extension is installed in the DevOps Extension panel.

Clicking on any of the Timercker tabs I see nothing, but the loading icon and in the Edge console I see this message: 

ms.vss-web.core-content.es6.imjfXc.min.js:1  GET http://devopsserver:8090/ 500 (Internal Server Error)

 

I already followed some hints here but I did not solve the issue. Can you help me to make it working? Thanks.

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  • Avatar
    Stefano

    I solved installing asp.net hosting bundle.

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    dev

    Hello Stefano,

    Thank you for your feedback. We're glad you were able to solve this one.

    Best regards,

    Apostol

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  • Avatar
    Lee Sambridge

    Still an issue for me, and I have hosting bundle 6.0.21 on the server 

     

    HTTP Error 500.30 - ASP.NET Core app failed to start

    Common solutions to this issue:

    • The app failed to start
    • The app started but then stopped
    • The app started but threw an exception during startup

    Troubleshooting steps:

    • Check the system event log for error messages
    • Enable logging the application process' stdout messages
    • Attach a debugger to the application process and inspect

    For more information visit: https://go.microsoft.com/fwlink/?LinkID=2028265

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    Lee Sambridge

    I got that to go away, with installing your latest package, but now the main settings gives a 500, and the vsix in the work item tab fails with a 500 as well.

     

    Im running the latest dev ops 2020 updates and patches, if that makes a difference, it was working before I upgraded your component.  Is there a way to roll it back?

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    Lee Sambridge

    See below for the error from the even log, it appears you have missed somthing here!!

     

    Category: Microsoft.AspNetCore.Server.IIS.Core.IISHttpServer
    EventId: 2
    SpanId: 98530e95e1ab2402
    TraceId: e15e1d517f743709f27b11806d6c93bb
    ParentId: 0000000000000000
    RequestId: 80000004-0006-db00-b63f-84710c7967bb
    RequestPath: /Integration/WorkItemContextMenu

    Connection ID "15780613121686634499", Request ID "80000004-0006-db00-b63f-84710c7967bb": An unhandled exception was thrown by the application.

    Exception: 
    System.InvalidOperationException: The following sections have been defined but have not been rendered by the page at '/Views/Shared/_Layout.cshtml': 'dontShowRateUs'. To ignore an unrendered section call IgnoreSection("sectionName").
       at Microsoft.AspNetCore.Mvc.Razor.RazorPage.EnsureRenderedBodyOrSections()
       at Microsoft.AspNetCore.Mvc.Razor.RazorView.RenderLayoutAsync(ViewContext context, ViewBufferTextWriter bodyWriter)
       at Microsoft.AspNetCore.Mvc.Razor.RazorView.RenderAsync(ViewContext context)
       at StackExchange.Profiling.Internal.WrappedView.RenderAsync(ViewContext context) in C:\projects\dotnet\src\MiniProfiler.AspNetCore.Mvc\Internal\WrappedView.cs:line 42
       at Microsoft.AspNetCore.Mvc.ViewFeatures.ViewExecutor.ExecuteAsync(ViewContext viewContext, String contentType, Nullable`1 statusCode)
       at Microsoft.AspNetCore.Mvc.ViewFeatures.ViewExecutor.ExecuteAsync(ViewContext viewContext, String contentType, Nullable`1 statusCode)
       at Microsoft.AspNetCore.Mvc.ViewFeatures.ViewExecutor.ExecuteAsync(ActionContext actionContext, IView view, ViewDataDictionary viewData, ITempDataDictionary tempData, String contentType, Nullable`1 statusCode)
       at Microsoft.AspNetCore.Mvc.ViewFeatures.ViewResultExecutor.ExecuteAsync(ActionContext context, ViewResult result)
       at Microsoft.AspNetCore.Mvc.ViewResult.ExecuteResultAsync(ActionContext context)
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResultFilterAsync>g__Awaited|30_0[TFilter,TFilterAsync](ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResultExecutedContextSealed context)
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.ResultNext[TFilter,TFilterAsync](State& next, Scope& scope, Object& state, Boolean& isCompleted)
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeResultFilters()
    --- End of stack trace from previous location ---
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()
    --- End of stack trace from previous location ---
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
       at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
       at Microsoft.AspNetCore.Builder.RouterMiddleware.Invoke(HttpContext httpContext)
       at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
       at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
       at Microsoft.AspNetCore.ResponseCaching.ResponseCachingMiddleware.Invoke(HttpContext httpContext)
       at IdentityServer4.Hosting.IdentityServerMiddleware.Invoke(HttpContext context, IEndpointRouter router, IUserSession session, IEventService events)
       at IdentityServer4.Hosting.MutualTlsTokenEndpointMiddleware.Invoke(HttpContext context, IAuthenticationSchemeProvider schemes)
       at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
       at IdentityServer4.Hosting.BaseUrlMiddleware.Invoke(HttpContext context)
       at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
       at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
       at Timetracker.Web.Middleware.HttpMiddleware.BasicAsBearerMiddleware.Invoke(HttpContext context, IBasicToBearerHelper basicToBearerHelper) in C:\a\1\s\TimetrackerOnline\TimetrackerOnline.Web\Middleware\HttpMiddleware\BasicAsBearerMiddleware.cs:line 29
       at Microsoft.AspNetCore.Localization.RequestLocalizationMiddleware.Invoke(HttpContext context)
       at Timetracker.Web.Middleware.HttpMiddleware.HttpHeadersMiddleware.Invoke(HttpContext context) in C:\a\1\s\TimetrackerOnline\TimetrackerOnline.Web\Middleware\HttpMiddleware\HttpHeadersMiddleware.cs:line 77
       at Timetracker.Web.Middleware.HttpMiddleware.HttpExceptionMiddleware.Invoke(HttpContext context) in C:\a\1\s\TimetrackerOnline\TimetrackerOnline.Web\Middleware\HttpMiddleware\HttpExceptionMiddleware.cs:line 30
       at Microsoft.AspNetCore.Server.IIS.Core.IISHttpContextOfT`1.ProcessRequestAsync()

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  • Avatar
    dev

    Hello Lee,

    Thanks for the information!

    Apparently, the issue is related to our latest release.

    Our developers are currently working on a hotfix.

    Once it's available we'll notify you in this thread.

    Kind regards,

    Apostol

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  • Avatar
    Lee Sambridge

    I see you have just released a fix, much appreciated, quick turnaround

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  • Avatar
    dev

    Hello again Lee,

    Please try the 5.49.1 version with a fix.

    Could you please confirm that everything works fine now and you're not experiencing any further issues?

    Bests,

    Apostol

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