500 Internal Server Error

Officially Answered



  • Avatar
    Vanja Pletikosić

    Hello Russ,

    I have replied to you on ticket #47126 that you submitted, however I am going to post the same reply here as well for future reference in case anyone from our community finds the answer helpful.

    You are encountering this error because your API call is returning fields that have null values, and this is not allowed in the response.
    For this reason you will have to filter your API call for the system area ID to not be null in the following way:
    &$filter=System_AreaId ne null
    You can even see the same error in our tutorial video on composing API calls here: How to compose a 7pace Timetracker API call.

    Best regards,

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  • Avatar
    Russ Biggers

    same thank you!

    • Awesome thank you! That worked! but I did have to change the filter to `WorkItem/System_AreaId ne null`

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