Missing roll-up in Time Tab on work items

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Søren Frejstrup Maibing

• May 02, 2024 11:14

Hi 7Pace

Recently, the Time Tab has stopped showing info on child work items. The Time Tab only shows time registrations that are registered directly on the work item and not time registered on child items.

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  Vanja Pletikosić

  • May 07, 2024 09:44

  Hello Søren,
  
  Thank you for reaching out to us.
  What happens if you click on the refresh button, does the data update for time tracked on child items?
  
  Best regards,
  Vanja Pletikosić
  Technical Support Engineer

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  Søren Frejstrup Maibing

  • May 07, 2024 11:17

  Hello Vanja,

  No. The tab just states "0 h" with "Last Update: a few seconds ago".
  It is the same case for all work items with children - hours are only shown on the work item where it is registered.

  

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  Vanja Pletikosić

  • May 07, 2024 19:22

  Hi Søren,
  
  I have created ticket #60038 for us to further troubleshoot this. Let's continue our communication there.
  
  Best regards,
  Vanja Pletikosić
  Technical Support Engineer

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