Our Help Center is moving!

We'll update this banner in the coming weeks to direct you to our new Help Center once it's live. If you require any assistance or have any questions during this period, please email support@7pace.com.

Missing roll-up in Time Tab on work items

Officially Answered

Comments

3 comments

  • Avatar
    Vanja Pletikosić

    Hello Søren,

    Thank you for reaching out to us.
    What happens if you click on the refresh button, does the data update for time tracked on child items?

    Best regards,
    Vanja Pletikosić
    Technical Support Engineer

    0
    Comment actions Permalink
  • Avatar
    Søren Frejstrup Maibing

    Hello Vanja,

    No. The tab just states "0 h" with "Last Update: a few seconds ago".
    It is the same case for all work items with children - hours are only shown on the work item where it is registered.

    0
    Comment actions Permalink
  • Avatar
    Vanja Pletikosić

    Hi Søren,

    I have created ticket #60038 for us to further troubleshoot this. Let's continue our communication there.

    Best regards,
    Vanja Pletikosić
    Technical Support Engineer

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk