Restrict time entry against "Closed" tasks

Comments

7 comments

  • Avatar
    Ross Ellerington

    +1 for this. 

  • Avatar
    Santanu Mitra

    Hi,

    Any update on this?

  • Avatar
    7pace tech support

    It's planned later this year: https://support.7pace.com/hc/en-us/articles/360000233723-Feature-Roadmap it is a part of Rules and permissions.

     

    Maxim 

  • Avatar
    Magnus Schroder

    I hope that it will be possible to add restrictions not only based on status (i.e. Done and Removed), but also work item type and other details that may be applicable. We need the time to be reported at the task level, so it bubbles up through the system

  • Avatar
    7pace tech support

    Hi all!

    Could you please provide your feedback on this case:

    I have a Task item, it is closed and already has some time tracked on it. It turns out that I've logged incorrect time and would like to fix time record. Will it be possible?

    So the questions are:

    1) Should we forbid any time manipulation with closed items?

    2) Should we forbid only ADD/track of time, but edit operation of already existed tracks is allowed?

    3) Should "Closed/Removed" state be hierarichally checked (if Task is not closed, but direct parent is closed)?

    Regards,

    Andarth

  • Avatar
    Santanu Mitra

    Hello Andarth,

    In my understanding, time ADD/EDIT should NOT be allowed against “Closed” work items.

    Now to resolve your query, I think there can be an option (check box) in the Settings page like “Allow Time Entry for Closed Item”. This should be unchecked to restrict user to entry time against “Closed” items.

    Now someone has made an incorrect time entry against an work item. The work item is marked later as closed and after that the incorrect entry is found out. In this situation, the above mentioned check box can be ticked temporarily by the administrator/global approver so that the person can rectify the incorrect entry. Once done, again the check box needs to be unchecked.

    I think in this way we can manage flexibility.

    Additionally, it will be great if restriction to enter time against work item type can also be made available. This has already been clarified previously by Magnus Schroder.

    Best Regards,

    Santanu Mitra

     

  • Avatar
    7pace tech support

    Thanks, I'm in the designing process of this feature, so all feedbacks are very appreciated 

    >In this situation, the above mentioned check box can be ticked temporarily by the administrator/global approver

    And what if it is a large company (200-500 users, or even large)? In such a situation, it could be an annoying problem (admin will switch this checkbox several times a day).

    1) The solution could be 2 checkboxes (one to restrict only adding time, second to block also editing). But it will look like a mess, so I don't like it.

    2) Another solution is to reopen Item, edit time entry, close Item again. But it is also not the perfect solution.

    3) Any other solutions?

    And I would like to check your feedback on: Should "Closed/Removed" state be hierarchically checked (if Task is not closed, but the direct parent is closed)?

     

    >restriction to enter time against work item type

    yes, it is also on my desk, but I almost have no questions on it and let's discuss it not in the current thread :)

    Regards,

    Andarth

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