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Pair with client take wrong windows account

Officially Answered

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3 comments

  • Avatar
    7pace tech support

    Hi Michael!

    Timetracker Windows Client uses NTLM auth, so most probably you are logged in with your "admin_myName" account in Windows OS. So this user is used to auth in Timetracker Windows Client.

    Could you please check this? You could log in to Windows with "myName" account, or run Timetracker Windows Client "as different user" (Shift+right click on the shortcut of Timetracker Windows Client).

    Let me know if this can help you.

    Kind regards,

    Andarth

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  • Avatar
    Michael Guillaume

    Hello,

     

    Thanks for your fast feedback.

     

    He is not connected in windows with "admin_myName" but with "myName".

    We have tried to run Timetracker with "run as different user" in this case with "myName" and we have an 401 error (Unauthorized) when we try the pairing.

     

     

     

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    7pace tech support

    Hi,

    I'll create a support ticket from this request, our technical team will contact you soon to help you with solving your issue.

    Andarth.

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