On-Prem Windows error event log - HTTP status of response is not 200

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Dan Kellett

• May 02, 2018 15:20

We are seeing a frequent error in windows logs on our on-prem TFS server. The log indicates the Timetracker software is trying to load a work item that doesnt exists anymore. Id like to find the reason for this and get this cleaned up.

HTTP status of response is not 200. Issue is in OnPremVisualStudioProvider.RequestDataInternal.

innerException":null,"message":"TF401232: Work item 1 does not exist, or you do not have permissions to read 

 

 

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  7pace tech support

  • May 02, 2018 15:37

  Hi Dan, 

  Can you please send version of Timetracker you have installed? We had this issue with logging too much and it was fixed in latest versions. 

   

  Maxim

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  Dan Kellett

  • May 02, 2018 15:40

  My bad, I should have included this.

  4.5.6.17881

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  7pace tech support

  • May 02, 2018 15:48
  • Edited

  Interesting, 

  It should be fixed long time ago and we do not have indications that it is still present.

  Are all these log entries new? 

  You can just delete all such entries from you event log.

   

  Maxim

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  Dan Kellett

  • May 02, 2018 15:47

  We have now updated to the latest version. 

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  Dan Kellett

  • May 02, 2018 15:48

  We have had 10 occurrences this morning.

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  7pace tech support

  • May 02, 2018 15:49

  Ok, I will check it with the team this and post update here.

   

  Maxim

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  Dan Kellett

  • May 02, 2018 15:52

  Ok thanks.

  We are running TFS2018.1

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  Dan Kellett

  • May 02, 2018 22:50

  I also ran into an issue when applying the latest release. The IIS applicaiton pool used by the timetracker application was not set to the TFS service account I had input, so it could not connect to the database. I have adjusted this.

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  Dan Kellett

  • May 02, 2018 23:05

  Now we can't export times from the budgets tab and seeing a lot of 500 errors in the windows event logs. The browser client throws the following error:

  WebSocket connection to 'ws://servername:8090/internalSignalr/connect?transport=webSockets&clientProtocol=1.5&Bearer=xxx&collectionName=collectionname&connectionToken=token&connectionData=%5B%7B%22name%22%3A%22trackinghub%2Fv2.1%22%7D%5D&tid=1' failed: HTTP Authentication failed; no valid credentials available

  I've de-identified a bunch of the data in the error. This is now a critical issue as its stopping us from performing daily tasks.

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  Dan Kellett

  • May 04, 2018 19:02

  We performed a repair on the install that resolved the websocket issue.

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  7pace tech support

  • June 07, 2018 07:07
  • Edited

  Hi!

  Could you please provide the version of Timetracker that you are using?

  You could check it at Configuration page->About.

  Because this Event log entry was filtered in Timetracker 4.7.0

  Regards,

  Andarth

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