Unabel to track time with Windows desktop client

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Hasse Seppelin

September 27, 2018 12:30

Hi,

When pressing start tracking on the Windows 7pace Timreacker desktop client I get the following error:

System.InvalidOperationException: ExecuteAction failed String was not recognized as a valid DateTime.
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at TimetrackerOnline.Client.Win.Framework.TrackingService.TrackingServiceBase.<Invoke>d__62`1.MoveNext()

Comments

6 comments

dev

September 27, 2018 14:35
Thank you for your message and my apologies for the issues you are experiencing.

We need some additional details to help you.

Do you use cloud version of Timetracker application or on-premises?

What version of Timetracker application do you use?

What version of OS do you use to run desktop client?

What Locale settings do you use?
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Hasse Seppelin

September 28, 2018 06:33
Using on-premises version of Timetracker, I use version 4.15.0.21924 client on a Windows 7 Enterprise SP1 with locale setting SV
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dev

September 28, 2018 12:28
Do you try to run desktop client for the first time on this machine or it been working correctly before?
Does the issue repeat all the time or this was the single appearence?
Could you try to reboot your machine and check if this could help?
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Hasse Seppelin

September 28, 2018 18:56
it has never worked. I have rebooted the machine but still...
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dev

October 02, 2018 07:28
We've created a ticket for you to help you with your issue.
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dev

October 16, 2018 11:04
Hi,

We've finally fixed this issue and new release should be ready today.

Regards, Alexander
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