Unabel to track time with Windows desktop client

Officially Answered

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6 comments

  • Avatar
    dev

    Thank you for your message and my apologies for the issues you are experiencing.

    We need some additional details to help you.

    Do you use cloud version of Timetracker application or on-premises?

    What version of Timetracker application do you use?

    What version of OS do you use to run desktop client?

    What Locale settings do you use?

  • Avatar
    Hasse Seppelin

    Using on-premises version of Timetracker,  I use version 4.15.0.21924 client on a Windows 7 Enterprise  SP1 with locale setting SV

  • Avatar
    dev

    Do you try to run desktop client for the first time on this machine or it been working correctly before?
    Does the issue repeat all the time or this was the single appearence?
    Could you try to reboot your machine and check if this could help?

  • Avatar
    Hasse Seppelin

    it has never worked. I have rebooted the machine but still...

  • Avatar
    dev

    We've created a ticket for you to help you with your issue.

  • Avatar
    dev

    Hi,

    We've finally fixed this issue and new release should be ready today.

    Regards, Alexander

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