Position feedback on Start tracking

Gathering Feedback

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4 comments

  • Avatar
    7pace tech support

    Hi Gregory,

    Are you talking about Start Tracking within Work Item?

    If yes, we are kind of very limited in the visual elements that we can display on the page, but we are discussing internally how we can improve UX here. We will back with solutions soon.

     

    Maxim Lutsan

  • Avatar
    Gregory Petrites

    Sorry.  I was probably a bit vague...

    For our team, we created a standard DevOps query our team members can view showing their personal work "In Progress".  They can use this to view all their tasks across all projects.  On the task popup menu (the ellipses on the line in the query), they are able to find the Start Tracking link.  To make it as easy for them as possible, we've turned off the comments and activity options so they don't see the popup.  We don't need either of those and the second click was easy to miss.

    I've had a few occasions recently where I clicked the link and it didn't start tracking.  I'm sure most was probably user error, but I think at least once it was maybe a networking issue or something similar which prevented the "Start Tracking" from taking.

    Either way, it wold have been nice to see some sort of toast which confirmed that tracking had started.

  • Avatar
    7pace tech support

    Thank you, now it is more clear.

    We've just discussed this case earlier today and agreed that we need some improvements here. I am going to check what we can do to visually indicate that tracking started (or not).

     

    Maxim Lutsan

     

     

  • Avatar
    7pace tech support

    The ellipsis button meanwhile switched to Rest API which provides performance boost and we also handle errors there and display error message if tracking was not started by some reason.

    There are still some limitations we have as we cannot show temporary any notification on the page while track is being started, we are going to get back to this improvement later.

    I will mark this as "Gathering feedback" as it is only partly done.

    --

    Maxim Lutsan

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