Overall (non task specific) Time Tracking

Gathering Feedback

Follow

Robert King

• January 15, 2019 13:44

Hello,

 

This may seem like a silly request given that this is a task-based time tracking tool, but as a manager, I need to be able to track the delta between the time our resources spend "in the office" and are billing us and the time they are spending working on tasks. 

A key example would be a meeting. currently, we have to have a meeting task which people have to switch their tracking to when we have a meeting. we run Scrum and there are lots of face to face meetings that are spontaneous and are project related, but not specifically task related. 

It would be fantastic if there could be an overall project time that can run in parallel to any task tracking. that would allow me to see how much time was spent 1) in the office billing 2) working on specific tasks 3) how much slack time is being used by each resource. this can also be tied to the team's velocity and improve our ability to estimate the impact of feature requests.

We are tracking our overall time using another time tracking software, 7 pace gives us amazing task-level tracking but seems to be missing the key metric that we use to pay people, overall working time.

 

Thank you in advance!

1

• 

  7pace tech support

  • January 17, 2019 09:18

  Hi Robert,

  I understand your FR pretty well.

  It seems to me that there might be a solution for you: we added Activity Types feature a while ago to cover such cases like you have: split activities by types of work done during tracking.

  Do you use "Activity Type"? If you are not using this for your other reporting purposes, maybe this will be a solution for you? Customize Activity Types and add some for your need like "Office Billing", "Working on Tasks" and "Meeting with Coworker" (these are just samples).

  What do you think about this?

  --

  Maxim Lutsan

  0

  Permalink
• 

  Robert King

  • January 18, 2019 12:45

  Hi Maxim,

   

  We do use activity types however the core of the issue still remains. I can't have 2 trackers running in parallel. which requires me to constantly be switching back and forth between tasks.

  Having a clock in / clock out overall timer would be fantastic for tracking my billable hours, that way I can track task time and not have to remember the hours I've worked also.

   

  Thank you! Keep up the great work

  0

  Permalink
• 

  7pace tech support

  • January 21, 2019 12:28

  Ok, got it.

  Right, we do not have such an option now. It was not in our plans too, so I am not sure when we can implement it.

  I will mark this FR as Gathering feedback to keep it opened and get back to it when we adjust our plans.

   

  Maxim Lutsan

  0

  Permalink

Please sign in to leave a comment.