Version 4.27 fail to install

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Yves Dieterich

• April 26, 2019 14:03

Hi,

We start a migration from 4.15 to 4.27 on TFS 2017.2 on prem

Install is fine but Timetracjer Configuration wizard never ends. It keeps running for many hours with no activities (cpu or SQL request).

We are stuck on our production environnent :(

 

How can we move on ?

Can we downgrade TimeTrack and how ?

 

thanks

 

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  dev

  • April 26, 2019 14:09

  Hello Yves,

  What does happen if you open Monthly page (or any other 7pace Timetracker page)?

  Do you see any error messages in browser developer console when you open Monthly page?

  Alexander

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  Yves Dieterich

  • April 26, 2019 14:30

  Hi,

  I think that the service is not running yet

   

  I get this messagen from the browser :

  TimetrackerOnPremises by 7pace failed to load.Learn More about this extension, including available support options.

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  Yves Dieterich

  • April 29, 2019 07:22

  Hi,

  any news ?

  Impossible to install. Impossible to use the app

   

  Regards

   

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  Yves Dieterich

  • April 29, 2019 08:01

  Hi,

  We solved the problem

  I looks like you installer raise a vius alert in F-Secure : 

  https://www.f-secure.com/v-descs/trojan-downloader_w32_kavala.shtml

  I assume it is a false positive

  Regards

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  7pace tech support

  • April 29, 2019 09:55

  Thanks for your update!

  Kind regards,

  Andarth

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