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My experience on usage, couple of things

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  • Avatar
    dev

    Hi Steve,

    First of all: this is awesome feedback, I appreciate your input, such feedback helps us making our Timetracker better every day.

    I will go through all your points and will make notes to each.

     

    The mechanism that automatically stops when there is no action for a period of time

    • Make sure we can stop this, I have a lot longtime running WI's
    • I want to be able to control this myself

    ML: I believe you are referring to Activity Check feature? You can disable or configure for your needs and it will not bother you.

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    Are there other timer functionalities that could result in crashes

    • Updates?
    • Updates should be done on either startup or a possibility to decide it myself
    • Logged in ?
    • On android version I get sometimes Connection error: Invalid Grant, OAuth Error
    • Basic working for a timer app is to let the timer run, as soon as the user stops timing then you can see to login again if needed

    ML: Not sure that I get all the points. We noticed that updates on Win Client can cause red temporary errors, we will address them, yes. About Android and invalid_grant: unfortunately it is known issue, I am talking to the team now how to resolve it that it is not annoying our customers that much.

    Could you please provide a bit more details on "Basic working for a timer app is to let the timer run, as soon as the user stops timing then you can see to login again if needed" point?

    =======

    Have a possibility to keep the app on top of all windows

    • That way it stays in my view and I be able to remember it

    In version 4.32 we implemented "Always on Top" feature in client, please check this blog post.

    =======

    When clicking on the WI selection, do not try to get the list directly

    • first let the user type in a couple of letters or numbers, then retrieve a list.
    • The initial load of that list is slow
    • If I can enter a couple of characters first then your search list result will be narrowed down and normally should give a faster result.

    ML: We are improving it right now, I just passed your feedback to the team responsible for this, they confirm that they will improve it.

    =======

    Android version

    • In regards to the OAuth error
    • When I click the "Retry" button it doesn't work, i need to logout and then start my process again for connecting to VSTS, inputting pin on the site
    • app should at least remember my default account so I do not have to go to that process again
    • I would certainly not have an issue of inputting my username and password in the app to be able to login instead of the pin pairing

    ML: Got it, we need to simply fix the error, we will put that into our short-term fixes.

     

     

    ===

    Maxim Lutsan

     

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  • Avatar
    Steve Bamelis

    Basic working for a timer app is to let the timer run, as soon as the user stops timing then you can see to login again if needed" 

    What I mean is, if the application timing is running then intermediate calls to the server should not be needed. I mean, if I'm working on a WI and the application is recording my time, then there shouldn't be checks for updates of the application or other verification checks.
    As soon as I stop the time tracking, the app can then determine "am I still online", "am I logged in", "are there updates needed"...

     

    Thanks for the other pointers. Certain things I didn't notice ;)

    Tx and have a nice weekend

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  • Avatar
    dev

    >As soon as I stop the time tracking, the app can then determine "am I still online", "am I logged in", "are there updates needed

    This is awesome suggestion, I will log this into our backlog.

     

    Thank you for your feedback!

     

    Maxim Lutsan

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