Time no longer working

Officially Answered



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    Rune Kobberø

    I can confirm, we have the same issue.

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    Maxim (Andarth) Shestakov

    Hi everyone!

    Thank you for your message and our apologies for the problems you are experiencing.
    We've faced an issue with our cloud version of 7pace Timetracker and its database. Our database stopped accepting new connections, which led to performance issues and to an eventual outage. We took immediate steps to restore the application state and it is now operating normally again. We are continuing to investigate the core reason behind the database connection limitation and will perform hotfixes for it, to prevent such issues in the future.
    About Windows Client: this outage also might had spoil auth tokens for Windows Client, so to fix it you will need to pair it again (Time -> Apps page)
    Again, our sincere apologies for the inconvenience.
    Please check if everything works correctly now.


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