Request to only allow unlocking of approved weeks for certain approval (global) managers

Scenario:

1. Users have entered timesheet for a month say August.

2. One of our ADMIN team member locked the weeks of August month on 10^th Sept. They locked because they need to prepare the invoice for projects for the month of August. Eventually they prepared the invoices on 20^th September.

3.At the end of September, ADMIN team noticed that even after they locked the weeks, there is some discrepancy between the current time tracker data and the data on which they prepared the invoices.

4.Further investigation revealed that after 20^th September, few users changed their time tracker entries where their approver unlocked the August weeks and allowed them to update entries. The users were unaware that this may impact havoc.

5.This created unwanted confusion & mistrust because the data on which the invoice was generated was changed now.

To avoid such a situation, is this possible to allow locking & unlocking facility to some specific users ONLY? Say the person having Global approver role can only lock and unlock the weeks and not anybody else.

dev

October 14, 2019 08:00

Hi Santanu,

I thoroughly reviewed your feature request and I understand that your approval managers although they are responsible for approving time and keeping their team's time correct allowed changing time after they approved time.

This points me to the idea that it is not an issue of Timetracker itself and I am not sure that making only global approvers be able to lock/unlock weeks will solve the root cause here. I would suggest that you do training internally and explain to approve managers importance of keeping time correct before approving, this is what the whole feature all about.

I will create a feedback item to our team but it will have low priority and I cannot guarantee that we will implement it (id: 32318).

Thanks,
Maxim Lutsan

Request to only allow unlocking of approved weeks for certain approval (global) managers

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