Connection not possible from Android Client

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Falko Hilbert

• February 17, 2020 15:35

Hi there,

We have been using 7Pace in our OnPremises environment from DevOps for a few weeks now. Now we wanted to test the Android client, but it is not possible for anyone to register via the app. We always get the message:

I have already tested all tips from the following post Connection not possible from Android Client and missing pair by pin option in Version 4.11.0:

1. DevOps Server can be reached from outside without a VPN
2. There are no SSL messages
3. 7Pace is accessible from the outside

In addition, I have already run a sniffer to see how the app comes until there is an error and apparently the first call is already given to https://devops.viosys.de/tfs/VIOSYS/_apis/Contribution/InstalledApps/7pace/ TimetrackerOnPremises a 401 error.

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• 

  Maxim Shestakov

  • February 18, 2020 13:45

  Hi Falko!

  Thank you for your message and my apologies for the issues you are experiencing.
  I see one more request on this issue from your colleague in your company.
  I'll merge your request into his one, so we could investigate it together.

  Regards,
  Maxim

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