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Feature Request for webhooks on time entry

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8 comments

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    dev

    Hi Ron,

    Thank you for your feedback!

    Great suggestion and we have it on our pipeline, however we don’t have an ETA for it as of yet. I will make sure you get notified as soon as it does go live.

    Have a great weekend,

    Andrea Moro
    Product Owner - www.7pace.com
     
    PS: Coronavirus isn’t impacting the availability of Timetracker.  Read more.
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    Dave Slinn

    We're developing an event based system, and would love a system like a webhook or other mechanism that could feed our pipeline with events from 7pace.  Any update on this?  Seems like currently, we're limited to building some system to query for the data on a regular schedule via the OData reporting API.  Is that correct?

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    Dave Slinn

    We are looking at using the data and merging that with data from our HR system to match employee's with their salary information, and while we certainly can proceed with the REST API to pull data on a schedule, it would have better match for our system to feed data entry events into our data pipeline when they occur, rather than repeatedly querying for data we already have, and seeing if any of the data has changed.

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    Nicole Tropper

    Hi Jean-Sebastien,  

    Thank you for reaching out! 

    Unfortunately, we still don’t have an ETA for this feature. However, since this thread is getting more popular, we would like to schedule a quick call with you to better understand your use case. I will reach out to you via email.

    Kind regards, Nici 

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    Andrea Moro

    Hi Dave,

    thank-you for your message.

    Seems like currently, we're limited to building some system to query for the data on a regular schedule via the OData reporting API.  Is that correct?

    That is correct, yes. The current setup appears to be acceptable for most customers/use cases, which is why we have not been able to get much traction on this item yet. That being said we do receive requests for webhooks every now and we might decide to move on with this item later this year, but unfortunately there is no final decision on this that I can share with you.

    Out of curiosity, would you be able to provide any additional details around your requirement? Is this about a specific use case (e.g. billing) or is it more generally about generating scheduled reports/internal audit?

    Many thanks,

    Andrea
    Product Owner - www.7pace.com

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    Jean-Sebastien Parent

    +1 on this. We did the exact same thing, but that requires intermittent polling and several grooming on merges to detect changes and such; for example a worklog is deleted (before week approval), we have to do a differential search to get our expected result.

    Would love to see a webhook with a json payload as soon as an entry is added/edited or deleted. Same would be great with budgets too, because worklogs are independent from budgets, so if a change occurs on a budget (workitems included), we have to recompute/fetch actual budget for existing worklogs (on a unapproved week).

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    Jean-Sebastien Parent

    Sure, thanks for the followup!

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    Jean-Sebastien Parent

    Another example is if a user edit the billableLength in Time Explorer, it does not update EditedTimestamp; so the polling process does not know when to look for something. This complicates a lot the sync process.

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