Error processing data in powerbi

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    Hello Emma,

    Thank you for your message.

    We believe that your Service Account may have lost authorization. In order to confirm and fix this, whoever is the project collection admin who is assigned to the role of Service Account within your organization (you can see this under Timetracker "Settings" -> Service Account) should login and open any Timetracker page. They will see a yellow banner at a top of any Timetracker page asking them to re-authorize; please click "Authorize" and proceed as described in the banner.

    Next, please navigate to Timetracker "Settings" -> "Reporting and REST API", and click "Restart Reporting" (this may take awhile).

    Let us know if this can help you.

    Kind regards,

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