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Steve Bamelis

• November 30, 2020 15:19

Hi, 

Currently it is 16:17 in Belgium. The timereporting is no longer loading my current work item nor can't I start another work item.

This happens frequently around this time. 

Are there maintenances or downtimes of this extention?

It gives a wrong picture for my timings if I can't stop/start my time anymore. 

 

kind regards,

Steve

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  Vanja Pletikosić

  • November 30, 2020 16:14

  Hello Steve,
  
  We apologize that you are experiencing this issue. Our team has been aware of it since it began and has been investigating and working on resolving the issue. It appears that we have a bug that creates client connection issues when there is high load on the application. We are going to release an update later this week which we believe should fix the issue.
  The issue currently seems to be resolved, please confirm if this is the case for you. Please note that you can also check the current status of Timetracker via the following page: 7pace Status.
  
  
  Best regards,
  Vanja

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  Steve Bamelis

  • December 01, 2020 06:47

  It was indeed after some time working again.

  glad to hear that an update will follow.

  tx

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