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Rakulan Subramaniam

• August 13, 2021 13:33

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  Maxim Shestakov

  • August 13, 2021 13:50

  Hi Rakulan!

  Could you please check if you have enabled cookies for 3rd party extensions in your browser? Timetracker requires enabled cookies to operate properly.
  If so - could you please clear your browser cache and cookies, as well as the browser local storage.
  In order to do so, please follow the steps outlined below:
  1. Open any 7pace Timetracker page.
  2. Open the Google Chrome Development Tools by pressing the F12 key.
  3. Select "Application" on the top menu.
  4. Select "Local Storage" on the left menu.
  5. Right-click on your Timetracker URL and click "Clear".
  6. Select "Cookies" on the left menu.
  7. Right-click the Timetracker URL and click "Clear".

  

   

  Maxim

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  Rakulan Subramaniam

  • August 13, 2021 14:13

  Hi Maxim,

  cookies for 3rd party extensions are enabled.

  And i cleared cookies and storage as instruction, with no result still the same error :-C

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  Rakulan Subramaniam

  • August 13, 2021 14:20

  Hi Maxim,

  i found the issue.

  The wrong certifikate was selected in the configuration.

  Thank you

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  Maxim Shestakov

  • August 13, 2021 14:24

  Great to hear that! Have a nice weekend!

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