Exception on desktop app and then the app calling 7pace's webpage
Officially AnsweredI updated the app today, so this might be a new bug.
Right after I edited a tracking item, I got this error:
Details:
An unexpected error occurred invoking 'Latest' on the server. Exception: ExecuteAction failed at method: RequestData
Message: Exception of type 'Timetracker.Common.Commoncode.HttpException' was thrown.StackTrace:
at Timetracker.JointCodebase.BusinessLayer.Providers.Implementation.VisualStudioProvider.RequestData[T](VisualStudioRequest request, Method method, Action`1 preRequestExecution, String contentType) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.BusinessLayer\Providers\Implementation\VisualStudioProvider.cs:line 1161
at Timetracker.VSTS.BusinessLayer.Providers.VSTSVisualStudioProvider.RequestData[T](VisualStudioRequest request, Method method, Action`1 preRequestExecution, String contentType) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.VSTS.BusinessLayer\Providers\VSTSVisualStudioProvider.cs:line 109
at Timetracker.JointCodebase.BusinessLayer.Providers.Implementation.VisualStudioProvider.ExecuteGenericRequest[T](VsoTokenModel tokenModel, String url, Method method, String query) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.BusinessLayer\Providers\Implementation\VisualStudioProvider.cs:line 1083
at Timetracker.JointCodebase.BusinessLayer.Providers.Implementation.VisualStudioProvider.GetListOfWorkItemFields(Project virtualProject, VsoTokenModel tokenModel) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.BusinessLayer\Providers\Implementation\VisualStudioProvider.cs:line 489
at Timetracker.JointCodebase.BusinessLayer.Context.Services.ContextWorkItemsService.FillWorkItemViews(IEnumerable`1 workLogViews, VsoTokenModel tokenModel, Boolean loadParentsAndUsers, String[] fields, Boolean performFullFieldsExpand) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.BusinessLayer\Context\Services\ContextWorkItemsService.cs:line 783
at Timetracker.JointCodebase.BusinessLayer.Context.Services.ContextWorklogService.InitWorkItemViewsInternal(IEnumerable`1 workLogViews, Boolean isReadOnly, Boolean loadParentsAndUsers, VsoTokenModel tokenModel, String[] fields, Boolean performFullFieldsExpand) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.BusinessLayer\Context\Services\ContextWorklogService.cs:line 1788
at Timetracker.JointCodebase.BusinessLayer.Context.Services.ContextWorklogService.GetWorkLogViewsSimple(WorkLog[] workLogs, VsoTokenModel tokenModel) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.BusinessLayer\Context\Services\ContextWorklogService.cs:line 1562
at Timetracker.JointCodebase.BusinessLayer.Context.Services.ContextWorklogService.GetWorkLogsLatest(Guid userId, Int32 count, VsoTokenModel tokenModel) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.BusinessLayer\Context\Services\ContextWorklogService.cs:line 157
at Timetracker.ServerSideTrackingBusinessLogic.Logic.Shared.ServerSideTrackingWorkItemService.Latest(Int32 count, Guid userId, Project project, VsoTokenModel token) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.ServerSideTrackingBusinessLogic\Logic\Shared\ServiceSideTrackingWorkItemService.cs:line 173
at Timetracker.ServerSideTrackingBusinessLogic.Logic.ClientApi.ClientApiService.Latest(Nullable`1 count) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.ServerSideTrackingBusinessLogic\Logic\ClientApi\ClientApiService.cs:line 180
at Timetracker.ServerSideTrackingBusinessLogic.Logic.Hubs.BaseHub`1.ExecuteAction[TOut](Func`2 func) in C:\a\2\s\TimetrackerOnline\TimetrackerOnline.ServerSideTrackingBusinessLogic\Logic\Hubs\BaseHub.cs:line 120
After a while, it opened 7pace's page:
Tried closing the app and opening again, but it's now blank:
Yes, there is a screenshot up there.
By the time of the error, 7pace was missing in Azure DevOps' work items. I went there right now to take a screenshot, but it is back, though it seems it is having a hard time keeping itself connected:
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Hi Guilherme,
You should have received an email, please check your spam folder if you cannot find it in your inbox. There will be a link to the ticket in the email.
Otherwise you can log into zendesk via our website by clicking on Submit Request on the following page: https://support.7pace.com/hc/en-us/
Best regards,
Vanja
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