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How can I get the average time to solve a bug ?

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Hadrien Beucher

Hi,

I need to be able to get the average time my team needs to solve a bug, including development, testing, and potentially time tracked on other tasks under the bug.

Some of my bugs are in a feature, others are not, and it seems that the former don't appear in the workitemHierarchy endpoint.

Is there a way to get the TrackedTotal time for each bug and their tasks (I'll do the average myself) ?

 

Thanks

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    Sascha Zierfuss

    Hi Hadrien!

    By filtering using workitem type you should be able to get all of your bugs, regardless of under what workitem they were created (to do this you need to use workitemHierarchyAllLevels endpoint). We also have reporting widgets that you could adjust to get the data that you need, check out our widget gallery for inspiration. Basic reporting help can be found here if needed.

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