Allow updating a past worklog's billable flag and billableLength attribute, even if week is closed, via API
Gathering Feedback
In our process, we have this chain of operations:
- User enters his time
- Manager approves user's time (which closes the timesheet for this user for this week). User did work that time, so we want to approve his week and confirm his time.
- At then end of the period (was mainly monthly, but we are going on a weekly basis more and more), a project manager reviews every project then might decide to bill in part or not at all an entry. It could be because of going over-budget, junior time or simply a one-time discount.
- This is done in a different system, way after user's weeks have been approved.
- We would like to sync back the billable flag and the billable part if it's been edited back to 7pace, even if week has been approved already, it's just the "billing" part that we're adjusting. We don't need, nor want, to adjust time or change workitem at this point, we just want to reflect what was billed so it shows up in the budget.
- Problem is, and it makes sense, using the API to PATCH the worklog with only billableLength (null or new value), does not allow us to do so, and I understand why.
{"statusCode": 409,"errors": [{"statusCode": 409,"errorCode": "ApprovalStateFailed","errorDescription": "Selected date is locked for editing by approval","fields": {"timestamp": "Value not allowed"}}]}
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After a few tests, I suggest that you allow updating billableLength on those conditions after week is approved:
- API User has billing editing right
- Week is not locked; this last item would fit quite well with our process and would solve our problems
We would really appreciated if you could get a quick check on that, as it is problematic for us at this moment.
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Hello Jean-Sebastien!
first of all, thank you for the detailed description. The feature request makes sense to us and the ability to edit 'billable' attribute via API is something we would like to implement. I do not have any ETA at the moment, but we will put it in our backlog. The effort is small for this one, so I hope I will be able to present some good news soon!
All the best,
R. -
Hello Jean-Sebastien,
we started working on the feature request, but during development we found out that the impact is bigger than we expected. Unfortunately, this means we need to decrease priority of this feature and see if it gathers more upvotes first. Sorry for the bad news.
All the best,
Roman -
Hi Jean-Sebastien,
sorry for the late response. I checked with our technical team, but it is not possible via the API to re-open/un-approve and then re-approve weeks from an admin perspective yet (it is only possible to revoke your own timesheet submission, as long it has not been approved yet).
Unfortunately, the priority of your initial feature request has not been increased yet and looking at our current roadmap I have to admit that it doesn't look like we will be implementing this in the near future. I am very sorry that I don't have better news for you, but we will keep you updated if anything changes.
All the best, Nici
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Hi Nicole, thanks for the update; do you maybe have any other idea how we could edit billable time or billable flag via API (after week has been approved) ? Or the only way is waiting for this feature ?
I'm trying to figure out a way to avoid updating in HR system and in 7Pace manually almost each week for each employee. This is a real struggle on our end.
Thanks.
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