Message in times explorer "work item does not exist, or you do not have permissions to read it"

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    Vanja Pletikosić

    Hello Nicolasz,

    Thank you for reaching out to us.
    The messages that you are seeing indicate an issue or misconfiguration with the Timetracker Service Account.
    Please refer to the following article on how to resolve this issue: Why am I seeing "no access" messages on the Times Explorer page?

    Best regards,
    Vanja

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    Maciej Rubczynski

    Hi,

    I keep getting the same error. However none of the mentionted reasons apply: I have access to the project, the work item is not deleted and the service account is configured. What else might be the issue?

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    Vanja Pletikosić

    Hello Maciej,

    I have created ticket #35330 to investigate the issue you are seeing. Let us continue our communication there.

    Best regards,
    Vanja

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