Install and pair your Timetracker Windows or Mac App, start tracking, add time for a non-DevOps item, view tracked time and activity check messages
Legacy 7pace Timetracker App for Windows - Introduction
Legacy Windows App - Installing & Pairing
- How to install the Legacy Windows App
- How to pair the Legacy Windows App to 7pace Timetracker for DevOps Services (cloud)
- How to pair the Legacy Windows App to 7pace Timetracker for DevOps Server (on-prem)
- How to auto-pair the Legacy Windows App
- How to unpair the Legacy Windows App
Legacy Windows App - Idle
- How to configure "Settings" in the Legacy Windows App
- How to view the Organizations paired with the Legacy Windows App
- How to view the Legacy Windows App main window
- How to view your total time tracked today
- How to start tracking on the Legacy Windows App
- How to add time for a DevOps Server/Services work item
- How to add time for non-DevOps Server/Services work item
- How to add a comment to a worklog on the Legacy Windows App
- How to add an activity type to a worklog on the Legacy Windows App
Legacy Windows App - Tracking
- How to view your current track time info
- How to stop tracking on the Legacy Windows App
- How to view your current track's work item ID
- How to track time with the Legacy Windows App from the work item form
Legacy Windows App - Activity Check Settings
- How to enable activity check on time tracking
- Activity check messages
- Time tracking interrupted messages
Legacy Windows App - Exiting & Uninstalling
- How to exit the Legacy Windows App
- How to disconnect the Legacy Windows App
- How to uninstall the Legacy Windows App
- How to reset Legacy Windows App visibility on your screen
New 7pace Timetracker App for Mac and Windows
New Mac and Windows App - Installing & Pairing
- How to download the Mac and Windows App
- How to pair the Mac and Windows App
- How to unpair the Mac and Windows App
New Mac and Windows App - Tracking
- How to start tracking on existing work items in recent worklog history on the Mac and Windows App
- How to stop tracking on the Mac and Windows App
- How to start tracking on a new work item on the Mac and Windows App
New Mac and Windows App - Adding & Editing Time
- How to add time on new work items on the Mac and Windows App
- How to edit existing worklogs on the Mac and Windows App
- How to switch between Worklog Detail View and Total Today View on the Mac and Windows App
- How to duplicate a worklog on the Mac and Windows App
New Mac and Windows App - Multi-organization Support
Legacy Windows App - Introduction
The optional legacy 7pace Timetracker Windows App is a lightweight desktop application that tracks the time you spend on project tasks. Downloadable from the "Apps" page of Timetracker, the Windows App is connected to your project collection in DevOps Server/Services.
Your tracked time is sent in near real-time accuracy from the Windows App to the 7pace Timetracker system. Conversely, the data available in DevOps Server/Services and 7pace Timetracker is also displayed and used in the Windows App. When you start tracking with our Windows App, tracking also begins and is synced with Timetracker's Web App on every web page of our application, and on the work item form. All apps work on their own or together, to capture your tracked time in the most accurate and efficient way possible.
Installing Legacy Windows App
Installing and pairing the legacy Windows App is quick and easy and you can pair it with any DevOps Server/Services account. You can also switch between different accounts and select which one you want to start tracking from.
1. On the "Apps" page of 7pace Timetracker, click the "Download App" button, under "7pace Timetracker App for Windows - Legacy":
The Windows App setup file is downloaded to your system.
2. Run the setup file.
The setup file installs the Windows App and displays a dialog box prompting you to pair your app to your DevOps Server/Services account.
If you have already paired your email address with a Team Services account, you will see the dialog box with the paired connections list.
Pair Legacy 7pace Timetracker Window App for DevOps Services (cloud)
1. Open your Windows App.
2. Click the "Add new account" link.
3. Click on "DevOps":
Pair with DevOps screen display, with Organization Name field.
4. Type in the organization name you want to pair with your Windows App.
Pair with DevOps window displays:
5. Click on "Copy to clipboard" icon.
6. Go to Timetracker web application and click on the "Apps" page.
7. Click on "Pair by PIN" link.
8. On the resulting "Connect to Windows App" popup, paste your PIN number into the text field and click "Apply".
Popup refreshes and closes and your Windows App is now connected to your DevOps account.
Pair Legacy 7pace Timetracker Windows App for DevOps Server (on-prem)
1. Open your Windows App.
2. Click the "Add new account" link.
3. Click on "DevOps Server".
4. Enter in your DevOps Server URL and Collection Name and click "Connect".
Your Windows App is connected to your DevOps Server account.
Auto-pair your Legacy Windows App
1. Navigate to the "Apps" page within 7pace Timetracker.
2. Click on the "Pair account" link.
3. Follow prompts to automatically pair your installed Windows App with 7pace Timetracker.
Unpair your Legacy Windows App
1. On the "Apps" page, under the "Pairing" section, select the "Unpair your account" link.
2. Click "ok".
Disconnecting your Legacy Windows App
1. In your system tray, right-click the Windows App icon and select Disconnect.
The browser displays a window with a list of your connections.
2. Select the connection that you want to delete and click the remove connection (
) icon.
Note: You can remove all your connections, but you will then need to pair your Windows App before tracking time with it again.
Uninstalling the Legacy Windows App
1. Go to the DevOps Server/Services system where you installed the legacy Windows App.
2. Open the Windows Control Panel and select the "Programs and Features" application.
3. Click the 7pace Timetracker program and click the Uninstall button.
Legacy Windows App - Idle
This is the main window of the legacy 7pace Timetracker Windows App as it appears after the initial start of the application and while idle.
1. Settings
Clicking the Settings icon allows you to enable or disable the following:
- Stop tracking when PC is locked
- Use hot keys
- Timetracker starts on Windows startup
- Always on top
Clicking the "About 7pace Timetracker" link displays an informational pop-up window with links on how to reach the 7pace website, Support, and our user documentation:
2. Accounts
Clicking the Accounts icon allows you to see which accounts you have paired with your Windows App. You can also see which account is currently connected and switch between accounts if you have paired your app with more than one. The "Add a new acount" link provides instructions on how to download and pair the Windows App, either directly from the app itself, or via the "Apps" page of of 7pace Timetracker's web interface.
3. Main Window
The app's main window shows "Current Track" and displays as "Not tracking" when apps are not being used.
"Started At" and "Total Item" display as blank if not tracking.
For more information on additional fields on this main app window, please see below.
4. Today
The time that you tracked today in total, including all other items you worked on.
5. Start button
The arrow-shaped "Start" button/icon to begin tracking time for a DevOps Server/Services or non-DevOps Server/Services work item.
This button toggles to a square-shaped "Stop" button/icon when tracking has begun.
6. Start tracking
When idle, the app displays "Start Tracking" under the "Start" button/icon.
Once tracking commences, the app displays "Stop Tracking" under the "Stop" button/icon.
7. Tracking time on a DevOps Server/Services work item
This field allows you to enter a work item ID from DevOps Server/Services.
Place your cursor in the "What item are you working on?" text field.
The predictive text feature automatically populates a list of work items that you've been assigned, have tracked on in the past ((non-DevOps Server/Services items you have previously tracked on do not display in this list) or that are in progress (the list is currently limited to 10 work items).
You can then select an item in the list or click "Cancel" to return to the previous window ("X" closes the app window; to reopen, look in your system tray).
You can also place your cursor in the text field and manually start typing a work item ID or title and the system will perform a search for matching DevOps Server/Services items. Selecting an item in the resulting list will return you to the original window, with the item now displaying in the text field.
8. Comment and/or Activity Type
You can then add an optional "Comment" (unless your admin has made "Comment" a required field in Settings -> Rules) and/or activity type from the dropdown and click the "Start Tracking" button.
Tracking time on a non-DevOps Server/Services work item with Legacy Windows App
To track time on a non-DevOps Server/Services work item, you must first clear the work item text field by clicking the "X" icon, as indicated in the screen shot, below:
Once the work item field is empty, you must type additional information into the "Comment" field to enable the "Start Tracking" button (Important: your admin must ensure that under Settings -> Rules -> Tracking Details, "Always require a work item" is unchecked). The activity type field (shows as "User default" in this example) is optional, unless your admin has set it as required in 7pace Timetracker "Settings".
Click the "Start Tracking" button to start tracking your time.
Add a comment
Add a comment to your DevOps Server/Services work item or leave the "What item are you working on" field blank and add a required comment to track time on a non-DevOps Server/Services item. This can be configured/set as optional or required by your admin under Settings -> Rules -> Tracking Details.
Add an Activity Type
If your administrator has enabled this option under the Settings page -> Activity Types page of 7pace Timetracker, you can select an activity type that best reflects your current work item. This can be configured/set as optional or required by your admin under Settings -> Rules -> Tracking Details.
Windows App - Tracking
This is the main window of the 7pace Timetracker Windows App as it appears when tracking on a work item:
1. Current Track Info
"Current Track" shows your tracked time in HH:MM:SS format. This changes from "Not tracking" when idle to a stopwatch of sorts when tracking commences, and reflects the time since you last hit the "Start" button. This time is reset every time you click the "Stop" and "Start" button, even if you continue working on the same work item.
"Started At" displays the exact time you started tracking on this item since clicking the "Start" button.
"Total Item" reflects the time that you spent on the specified item in total, including days other than today.
2. Stop Tracking
The square-shaped toggle "Stop" button/icon to begin tracking time for a DevOps Server/Services or non-DevOps Server/Services work item.
When clicked and idle again, the app displays "Start Tracking" under the "Start" button/icon.
3. Current Track work item
This displays the current work item ID and name on which you are tracking. The work item ID is clickable and opens the work item form.
In addition, you can hover over the name or ID if you want to see the project to which this work item belongs.
Activity check settings on the Legacy Windows App
A 7pace Timetracker admin can configure settings under "Settings" -> "Time Tracking" to prompt users of the Window App, after a defined period of time, as to whether or not they are still active or working. Click "Enable activity check on time tracking" to allow the system to ask you if you're still tracking.
Activity check messages on the Legacy Windows App
With this enabled, the dialog box, below, will display, asking "Are you still tracking?" when you have surpassed the "Standard Interval" an administrator has set.
The animated clock counts down, starting from the configured "Waiting Time" set in 7pace Timetracker's "Settings" -> "Time Tracking" to zero. If the "Wait Time" for the activity check was set to 30 seconds, the countdown will start at 30 and end at zero.
Yes, Continue - Clicking this button continues time tracking without pause. The app's main window does not display; tracking simply resumes.
Open 7pace Timetracker - Clicking this link opens the app's main window and also serves as an affirmative response that you are still working. Time tracking continues without pause if you click on this link.
If you don't click either of the above options and the clock countdown expires, the Windows App will stop tracking and will show the following message: "Tracking stopped - no response from user during activity check".
Time tracking interrupted messages on the Legacy Windows App
Below are the reasons that tracking may pause or stop on the legacy 7pace Timetracker Windows App and the resulting messages you will see:
Tracking Stopped - No Response from User
Under "Settings" -> "Time Tracking", an administrator can set the amount of time (minimum of 10 minutes) that passes before the system checks with users to see if they want to continue tracking time. A popup message will display once you exceed that time and a countdown then begins (also configurable in the same section) to give you time to respond. If the user fails to respond after the configured time, this is the message that will display:
Tracking Stopped - Computer Locked
When you click on the "Settings" icon (
) on the app's main window, you can enable the selection "Stop tracking when PC is locked". Turn this from "Off" to "On".
When this is turned on and you lock your computer or it goes into power-saving mode, time tracking stops completely. When you log back on, your Windows App will display the following message and you will have to start time tracking again from scratch:
Tracking Stopped - Track Length Exceeded
Under "Configuration" -> "Time Tracking", an admin can set a number, in hours, at which the Windows App will stop tracking once this number has been exceeded. When you cross that threshold, time tracking will stop and the following message will display:
Tracking Stopped - Edited or Deleted by User
If a user edits or deletes the current time track or worklog, tracking will stop on that work item and the following message will display:
Network Issue in the System - App Lost Connection to DevOps Server/Services
If the Windows App loses connection to DevOps Server/Services due to some kind of network issue, the following "Reconnecting ..." icon and message will display on the main app window. Time tracking does not stop in this case and continues in the background until connectivity has been re-established.
Tracking time with the Legacy Windows App from the work item form
For more information on the Windows App installation and pairing process, please see the 7pace Timetracker Windows App Installation and Pairing Guide.
To see how to start tracking from the work item form, click here.
This initiates tracking on the Windows App (and the the Web App that is built into every page of 7pace Timetracker).
Reset Legacy Windows App visibility
With multi-monitor setups, sometimes the Windows App may disappear from your screen viewing area if you change your monitor setup.
To solve this issue, right-click on the app icon in your system tray and select "Reset Window visibility". The Windows App should now display on your viewing area.
Exiting the Legacy Windows App
1. In the Windows system tray, right-click the app icon and click Quit.
You have successfully exited the Windows App.
7pace Timetracker App for Mac and Windows
The new 7pace Timetracker App for Mac and Windows allows quick access to your most important Timetracker functionality, while not taking up a lot of precious real estate on the page. In addition to tracking time on-the-fly, Mac and Windows App users can now easily make time adjustments or enter time manually directly via our desktop app.
How to download the 7pace Timetracker App for Mac and Windows
You can download the new Mac App on the Apps page of 7pace Timetracker.
How to pair the 7pace Timetracker App for Mac and Windows
To pair your Mac or Windows App, open the 7pace Timetracker Apps page and in the “Pair Account” section, click “Pair Desktop Client”.
Mac and Windows App - Idle
When your Mac or Windows App opens, you will see a list of previously-tracked worklogs, with the last 20 worklogs displayed.
How to unpair the Mac or Windows App
To unpair your Mac or Windows App, open the 7pace Timetracker Apps page and in the “Pair Account” section, click “Unpair All Apps”.
How to start tracking on existing work items in recent worklog history on 7pace Timetracker App for Mac and Windows
1. To start tracking on work items already present in recent worklog history, hover over an existing work item in your worklog history list.
You’ll see an icon appear with a “Start Tracking” tooltip hint.
2. Click “Start Tracking”.
Tracking begins. The “Start Tracking” button switches to “Stop Tracking” and the top bar of the Mac or Windows App displays the current work item number, name, and current track time as it tracks.
You can also start tracking on existing items by selecting the worklog itself from the Worklog History panel.
3. Click on a specific worklog from the Worklog History panel.
The worklog details panel displays on the right, allowing you to click “Start Tracking”.
How to stop tracking on Mac or Windows App
To stop the track, hover over a worklog and click “Stop Track” from the Worklog History section ...
... or from the title bar of the Mac or Windows App itself.
How to start tracking on a new work item on Mac or Windows App
1. From the “Total Today” panel, click the “Start Tracking” button.
Hint: Click anywhere within the worklog card in the Worklog History section to toggle between "Total Today" and worklog details panels.
The “Start a new track” panel displays.
2. Click in the “Search work items” field.
If you have previously tracked on items, they will display in the list.
3. Select a previously-tracked item or type in the name or number to search for new corresponding items.
4. Add a description and activity type (can be mandatory or optional, depending on settings) and then “Start Tracking”.
Current track displays at the top of the Worklog History list on the left and Current Track displays at the top of the Mac or Windows App.
How to manually add time on new work items on Mac and Windows App
1. From the “Total Today” panel, click on the “Add Time” button.
Hint: Click anywhere within the worklog card in the Worklog History section to toggle between "Total Today" and worklog details panels.
The “Add Time” panel displays.
3. Click in the “Search work items” field.
If you have previously tracked on items, they will display in the list.
4. Select a previously-tracked item or type in the name or number to search for new corresponding items.
5. Add Duration, or fill in the From and To fields, add a description and activity type (can be mandatory or optional, depending on settings) and then click “Add”.
Mac or Windows App refreshes to display “Total Today” panel on the right with updated totals and new worklog displays at the top of the “Worklog History” panel on the left.
How to edit an existing worklog on Mac and Windows App
1. From the “Worklog History” panel on the left of the Mac or Windows App, click on the worklog you want to edit.
Details panel displays on the right side of the Mac or Windows App.
3. Click the pencil edit icon at the top right of the details panel.
Fields become editable.
4. Make any necessary changes (in this case, we added time to "Duration" and added additional text in the comment section) and save.
Mac or Windows App refreshes to display “Total Today” panel on the right with updated totals and new worklog displays at the top of the “Worklog History” panel on the left.
The “Comment” icon (
) displays next to the work item ID to reflect the fact that a comment has been added to the worklog.
How to switch between Worklog Detail View and Total Today View on Mac or Windows App
1. Click on a specific worklog under “Worklog History”.
The details of that worklog display on the right of the Mac or Windows App.
2. Under “Worklog History”, click anywhere within the worklog itself.
The “Total Today” screen displays on the right, allowing you to start tracking on a new item or add time to a new item.
How to duplicate a worklog on Mac and Windows App
1. Either hover over a worklog and click on the “Duplicate” icon …
2. … or click on the worklog itself and click “Duplicate” on the details panel.
The details panel switches to an editable “Add Time” panel.
3. Add “From” and “To” fields or "Duration" values and click “Add”.
Worklog is duplicated.
How to switch between multiple DevOps organization on Mac and Windows App
1. In the Mac or Windows App toolbar, click in the "T" icon.
Organizations that you have previously paired with Mac or Windows App display.
2. Either select a previously-pair org or click the "+" icon.
Instructions display on how to pair a new org with the Mac or Windows App.
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