Update work item status to active (if not already) when time tracking is started
Gathering FeedbackWhen i start working on a work item, i simply start the timetracker. But most of the times i forget to move the work item from new to active. It would be a helpful feature, if timetracker updated work item status to active if it is not in active state already.
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Moving my comments from my original post to here, and replying to @Roman Fianta's questions:
Does your company use multiple 'In Progress' states or only one? If we develop the automation, we should also have the 'next state' configurable, would you agree?
Yes, we do have multiple "In Progress" states. And yes, *ideally* we should have "Next State" as a configurable option. But given that it would bring another set of concerns to the table (different processes, different projects, different work items and different states all adding a lot of complexity), I'd be more than happy with a simple "move to the In Progress category" (which is global, regardless of process or work item) in a first iteration of this feature. As the time goes, I'd be glad to get more configuration options.
Are there certain roles or activity types in your company for which you do not want to move the work item to In Progress? E.g. product owner moving the item to the backlog, developers providing effort estimates...
Not it our case. But I can see us willing to differentiate between billable / non-billable hours - i.e. non-billable activities wouldn't change the state.
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Hello Igor,
thank you for your answers!
Regarding the state, I understand and agree that we should keep it simple for the beginning. But as we have to deal with multiple possible states, I was thinking that Timetracker could detect that a user is about to log work to an item in 'To Do' category, and prompt the user to also change the work item state within the Add Time dialogue. The user would have a chance to select one of the states in 'In Progress' category within the dialogue. Would such enhancement fulfill your use case?
All the best,
R. -
Hello Igor,
currently no ETA I am afraid, but looking at the backlog, this request is currently placed among top 10 customer requirements, so I hope it will not take next six years to have this implemented. :-)
We will update this post once we have some news. Sorry I cannot be more specific at the moment.
All the best,
R.
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