TFS ID not found

Implemented

New post

Volodymyr Kravets

August 24, 2017 12:28
Edited

After latest update time tracker is unable to find already available in previous version work item by ID and shows 'TFS ID not found' dialog

Comments

8 comments

Rob Cilissen

August 24, 2017 13:05
Reconnecting the client seems to work, but after a couple of hours, problem returns.

Very annoying.
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Beka Kobaidze

August 24, 2017 15:22
Exactly same Problem here. We work on Team Services. Everybody has that problem. "Re-Pairing" works for a couple of hours.
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Permanently deleted user

August 24, 2017 16:58
Hi,

We are investigating this right now, we will update you as soon as we have news.

Please see this report we will post updates in: https://support.7pace.com/hc/en-us/community/posts/115018698263-Issues-with-VSTS-API

Maxim
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Matt Sontum

August 24, 2017 20:16
I am having this issue as well. I've had to constantly re-pair today.
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Miranda Dulin

August 24, 2017 22:15
We're experiencing this issue as well.
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Brendan

August 25, 2017 14:11
Same issue for all of our users. Need to go in and pair every few hours. Looking forward to an update.
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Permanently deleted user

August 25, 2017 16:44
Hi guys,

Sorry for late response, we finally identified the issue and indeed this is unpredictable VSTS API behavior started yesterday.

We are working on hotfix from our side and we are also working with VSTS team on fixing issue from their side.

Maxim
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Permanently deleted user

August 25, 2017 21:25
Hi everyone,

We've just rolled out hotfix, I think the issue is fixed, please see comment here: https://support.7pace.com/hc/en-us/community/posts/115018698263/comments/115004604946

Please report us any issues if you still experience them.

Maxim
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