TimeTracker can't find TFS installation

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David Viklund

October 30, 2018 10:48

First I get the below image and then when I click next I get the error message pasted at the bottom. Any idea what this can be related to?

A valid version of TFS was not found or connection to it has failed. 7pace Timetracker supports TFS 2015 Update 2 and higher. Please check that the TFS server is available and your user has rights to access it.
InnerException: An error occurred while sending the request.
InnerException: The underlying connection was closed: An unexpected error occurred on a receive.
InnerException: The client and server cannot communicate, because they do not possess a common algorithm

Comments

9 comments

dev

October 31, 2018 05:43
Hello, David!

What installation type did you suppose to install (TFS on local machine or remote)?

If you have TFS on the local machine can you try to open TFS Administration Console? If so send please screenshot

If you have TFS on the remote machine what settings did you use (tfs URL above). Does this URL available for your local machine? Does your user in your local machine have rights to install Extensions to remote TFS?

Kind regards,
Dmitrii
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David Viklund

November 01, 2018 08:33
Yes the TFS is on a local machine, if by that you mean the same machine as I installed 7pace.
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dev

November 06, 2018 11:13

Edited
Hello, David

Does your public URL work?

Did you try to use local URL but not public for Timetracker?

Did you try to use IP address instead of domain name for Timetracker?

Kind regards,
Dmitrii
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David Viklund

November 06, 2018 22:16
Yes our URL does work.

I tried with IP but that did not work.

Not sure what you mean with "local url" but it does not work with localhost either.

Br

David
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dev

November 07, 2018 06:20
Hello, David!

I meant local IP like "http://192.168.1.1:8080/tfs" or local PC name like "http://DMITRII-PC:8080/tfs"

Kind regards,
Dmitrii
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dev

November 07, 2018 06:37
Can you please check the IIS on your local machine and send me the screenshot with Team Foundation Server site like this:

Kind regards,
Dmitrii
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David Viklund

November 07, 2018 11:17
Hi

I had no success with either local ip, computer name, or full computer name.
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dev

November 09, 2018 06:58

Edited
Hello, David!

We need more details - I created for you a ticket in support

Kind regards,
Dmitrii
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7pace tech support

March 21, 2019 12:56
As this issue periodically appears for some customers, I would like to share the solution that was found on the original request.

The reason was in security/crypto policies. That is why TFS certificate could not be found by the Configuration Tool.

So the solution is to check your security policies.

Kind regards,

Andarth
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