We have acquired a number of licenses and have been using the plugin with our on-premises TFS 2018 server. We have been running into a number of problems which are causing some stress among our developers. I try to describe them below:
1 - Random disconnects and time loss
In here, a dev will start his task, and he will work for some hours on it (let's say 1 hour). Then, he realizes that the timer says "Disconnected", he tries to refresh the page, and upon refresh he realizes that the plugin only tracked a fraction of that time and the task's completed work field will be less than the 1 hour that he worked, for example 0.7 hours. Sometimes, all the registered time is lost and the completed work field remains unchanged from where he started tracking.
2 - Work item automation not working 100%
We have enabled the option to automate the reduction of remaining time in a given task. However, it will sometimes not update the remaining time properly (for example, task starts with remaining at 4 and completed at 0. After tracking for close to 4 hours, completed is at 3.95 and remaining is at 1.2).
7Pace version: 220.127.116.11350
TFS 2018 version: 16.131.28601.4
Appreciated if you can give any suggestions to what might be happening.
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