Time tracking not updating remaining work

Officially Answered



  • Avatar
    Maxim (Andarth) Shestakov

    Hi Dean!

    Most probably there is something wrong in DevOps or Timetracker configuration.
    I've created a support ticket for you, so we could do further investigation.


    Comment actions Permalink
  • Avatar
    Scott Friedman

    I have this same issue. When you solve the problems, can you post the solutions?

    Comment actions Permalink
  • Avatar
    Leah Copeland

    Hi Scott,

    We've addressed this via a ticket, but I also wanted to respond here so other Timetracker users may benefit as well.

    Original estimate/effort is not used in the calculations of remaining and completed time.

    The Remaining Work field acts like an auto-decrease field. For example, if you type in a value of 3 manually in the Remaining Work field - it means that you're going to work on this item for 3 hours. If you then track time for 1.3 hours, Timetracker decreases this field value from 3-1.3 = 1.7 So, the value in the Remaining Work field will become 1.7 automatically. Likewise, the Completed Work field updates automatically with the total time that is tracked or added for that work item.

    The settings for Pace, Completed Work and Remaining Work are per project, so if you have more that one project, you need to apply these setting to your other projects as well. You can now do this in one spot with the "Apply & Copy to other projects" button, also found under "Work Item Automation". You can just select that button and then cherry-pick from the resulting list to which projects you want to apply the settings.

    Please make sure that Timetracker is configured to use for pace computation the field that is used to estimate "Effort" in PBI's. 

    ​​Pace computation will not work with the remaining work field from tasks (it requires effort from PBI's).

    This article from our FAQ may also prove helpful: Comparing initial estimates with actual time spent

    Thanks for the question!

    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk