Azure Time Tracker extension: For the last 2-3 day, connections have been very slow.

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Susana Domingos

• August 14, 2020 06:52

First
"Timetracker by 7pace is taking longer than expected to load."
Then
"Timetracker by 7pace failed to load."

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• 

  Maxim Shestakov

  • August 14, 2020 10:41

  Hi Susana!

  Thank you for your message and my apologies for the issues you are experiencing.
  We are aware of it and working hard on investigating of the root cause.
  We were experiencing an unusually high load on our database servers at that moment.
  Here is the thread where we will post updates on it.
  https://support.7pace.com/hc/en-us/community/posts/360072381152-Timetracker-performance-issues-2020-08-14

  Regards,
  Maxim

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