one of our external users is facing the error message: Provided token not working with current account.
We then followed the procedure described in this knowledge base article.
We logged in with that microsoft account to the "my profile" page and picked the right domain.
We revoked authorization, logged out of the system, logged in using a private browser tab and authenticated again. We then received the same error message.
Strange thing is: That user is able to register time, but always get the request to authenticate.
Can you provide additional help, to get authorization going?
Thanks and best regards,
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