I see the message, "This door is locked. Please contact your network administrator to get access to the page" throughout each tab of Timetracker; what's going on?
This is related to permissions and user management and displays because you do not have permission to access these particular pages.
When you install our application, the first user who accesses Timetracker and initializes the account becomes the administrator by default. That user can then navigate to "Configuration" -> "User Management" and assign roles to your team members. Also by default, all other new users do not have admin permissions, but this can also be changed under "Configuration" in the "User Management" section. Once all users have been assigned to their appropriate roles by the administrator, the "This door is locked" message should disappear.
If it does not or if you are having challenges determining who your administrator is, please contact Timetracker support at [email protected].
For more information on assigning roles and permissions in Timetracker, please see "User Management" Overview in our user documentation.