Frequently Asked Questions
- 7pace Timetracker Professional Services & Migration Questions
- Subscription/Licensing Questions
- Authorization and Token Questions
- What is the Service Account used for?
- 7pace Timetracker Reporting and API common errors and states. Why is my Reporting or API not working?
- Work Item Automation Questions - How to utilize Completed and Remaining work, Original Estimate, Effort and Pace
- Why am I seeing "This door is locked" when trying to access pages within Timetracker?
- Time / 7pace Timetracker Tab / Start Tracking Button Missing Questions
- 7pace Timetracker "taking longer than expected to load" questions
- Timetracker displays that a work item does not exist or that I do not have permissions to read it
- Why do some budgets on Times Explorer display with an exclamation mark ("!") before the name?
- Why am I getting a message saying "Error calling DevOps API. Provided application token signature is not present or is invalid" in an on-prem deployment of Timetracker?
- Windows App Pairing Questions
- How do I change the date format and timezone in 7pace Timetracker?
- Why is my new user's name not appearing in the list of users throughout Timetracker or when I try to import their time?
- Information on 7pace Timetracker’s use of cookies
- Who are 7pace Timetracker's Service Providers?