Contents:

• Why do I need to authorize?
• Web browser
• Desktop app
• Troubleshooting

Why do I need to authorize?

7pace Timetracker needs access to your monday.com data so that the time you record can be connected to your monday.com items, which will allow you to get context and insight regarding how you spent your time. We will ask you to grant these rights when you open any screen of 7pace Timetracker for the first time.

Web browser

When you first open 7pace Timetracker, you will be asked to grant access via this screen:

After you click on 'Grant access', a monday.com dialogue with a list of permissions will be displayed. Click on 'Authorize' to provide 7pace with the necessary permissions.

After clicking the 'Authorize' button, the dialogue will close automatically and a respective 7pace page will be shown to you. In case the dialogue does not close automatically, please try repeating the process before contacting our support.

Desktop app

The monday.com desktop app does not allow users to grant authorization to marketplace apps.

As a workaround, please follow these steps:

• log in to monday.com using your web browser,
• navigate to any page of 7pace Timetracker (Item view, My Time, All Times),
• follow the instructions to authorize 7pace Timetracker (you can refer to the 'Web browser' chapter of this article),
• return to the monday.com desktop app and reopen any page of 7pace Timetracker, you should now be authorized to view 7pace screens. If not, please restart the monday.com desktop app.

Troubleshooting

In case of any issues with authorizing 7pace Timetracker in monday.com, contact our support center and we will help you.